Terms & Conditions

The information provided in these Terms and Conditions is for general informational purposes only and should not be construed as legal advice. Miss Brightness has established these terms to set clear expectations and guidelines for our residential cleaning services. For legal advice specific to your needs or to ensure full compliance with applicable laws, we recommend consulting a licensed attorney. By using our website or services, you acknowledge and agree to abide by these terms as outlined.

Welcome to Miss Brightness. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our website or services.

1. Services Provided

Miss Brightness offers residential cleaning services in Arizona. We provide standard cleaning services, deep cleaning, move-in/move-out cleaning, and other related services as described on our website. All services are subject to availability and may be modified or discontinued at our discretion.

2. Appointment and Payment

To book a service, customers must provide necessary details such as address, contact information, and requested cleaning services. Payments for services are due at the time of booking or upon completion of the service, depending on the terms set during booking. We accept various payment methods, including credit/debit cards and online payment systems.

3. Customer Responsibilities

Customers must provide accurate and complete information when booking services and ensure that the property is accessible and ready for cleaning. Miss Brightness is not responsible for any damages caused by inaccurate information or failure to prepare the space for cleaning. Customers must also notify us of any special cleaning requests or concerns ahead of time.

4. Cancellations and Refunds

If you need to cancel or reschedule a cleaning service, please do so at least 24 hours in advance to avoid any cancellation fees. Refunds will be considered on a case-by-case basis depending on the circumstances, and all requests must be submitted within a reasonable time frame after the service has been completed.

5. Limitation of Liability

Miss Brightness is committed to providing high-quality cleaning services. However, we are not responsible for any damage to property or personal items unless it is caused by our negligence. Our liability is limited to the cost of the cleaning service provided.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. For more details, please review our Privacy Policy, which outlines how we collect, use, and protect your personal data.

7. Modification of Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. We encourage you to review these Terms periodically to stay informed about any changes.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, USA. Any disputes arising from these Terms shall be resolved in the courts of Arizona.